Introduction
This policy tells you about how BioTerra Herbs (“The Company”) uses and protects your personal information when you use bioterraherbs.com (the “Site”) and our services. The policy applies to any of our domains or sub-domains. You can find a link to the policy at the footer of each web page. By using (browsing or shopping on) our Site, you agree to and accept the terms of this Privacy Policy, and you expressly consent to our collection, storage, use and disclosure of your personal information as described in this policy.

Pursuant to The Company’s Terms documents, you must be at least 18 years of age to use the Site or have permission from a legal guardian. This policy makes no provision for individuals under 18 years old. This policy does not apply to the practices of third parties that The Company does not own or control, or individuals that The Company does not employ or manage.

Data We Collect
You may browse the Site without revealing personally identifiable information about yourself. Once you choose to make a purchase, you are not anonymous to us. By choosing to make a purchase, you consent to the transfer and storage of your account information.

We may collect and store the following information:

  • Email address, physical contact information, and financial information, such as credit card or bank account numbers
  • Shipping, billing and other information you provide when purchasing a product
  • Transactional information based on your activities on the Site
  • Correspondence through our Site, and correspondence sent to us
  • Information from your interaction with our Site, including computer and connection information, page views statistics, IP address and standard web log information;
  • Supplemental information from third parties (for example, results of credit checks from a credit bureau, as permitted by law).

How We Use the Data We Collect
Our primary purpose in collecting personal information is to provide you with a safe, efficient, and customized experience. You agree that we may use your personal information to:

  • Provide the services and customer support you request
  • Resolve disputes, collect fees, and troubleshoot problems
  • Prevent potentially prohibited or illegal activities, and enforce our agreements including the Terms of Use.
  • Customize, measure and improve our services and content
  • Offer targeted marketing, service updates, and promotional offers based on your preferences
  • Compare your information for accuracy, including verification with third parties

Marketing
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Site and services.

Service Announcements
The Company will send you an email when you register to welcome and confirm your account. Receipt of this email may be required for using our services.

The Company may send you service-related announcements when it is necessary to do so. You may not opt-out of service-related communications which are not promotional in nature. If you do not wish to receive them, you can deactivate your account by emailing info@BioTerraHerbs.com from the email address you used to register with our Site.

Cookies
Cookies are small data files (which often include an anonymous unique identifier) that are sent to your browser from a web site’s computers and stored on your computer’s hard drive.

We use cookies on certain pages to: keep track of your preferences; gather information about traffic; analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote security.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject cookies, you may not be able to take full advantage of our services.

Sharing and Disclosing Your Information
Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Affiliated Businesses We Do Not Control: We work closely with affiliated business and other third parties. Due to the nature of our business model, when an affiliated business is associated with your transaction, you will share customer information that is related to such transaction with that affiliated business.

Third-Party Service Providers: We use other companies and individuals to perform functions on our behalf such as processing credit card payments, analyzing data, providing customer service, and handling disputes. They have access to personal information needed to perform their functions but may not use it for other purposes.

Protection of BioTerra Herbs and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms documents; or protect the rights, property, or safety of The Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

Transfer of Assets: In some cases, The Company may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. The Company may transfer information about you if The Company is acquired by or merged with another company. In this event, The Company will notify you by email or by putting a prominent notice on our Site before information about you is transferred and becomes subject to a different privacy policy.

Others’ Information: In the course of using our Site, you may obtain another user’s information. Pursuant to our Terms, you have a limited license to use this information. This information should only be used for communications or transactions related to The Company. The Company has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any of The Company’s users to your email or physical mail list.

Information Sharing and Disclosure
The Company may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms. The Company may disclose personally identifiable information as The Company, in its sole discretion, believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, The Company may disclose name, street address, city, state, zip code, country, phone number, email address and company name. The Company may share aggregated demographic information with business partners.

Without limiting the above, in an effort to respect your privacy and The Company’s ability to keep the Site free from bad actors, The Company will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order, legal process, or substantially similar legal procedure, except when The Company believes in good faith that the disclosure of information is necessary to protect The Company’s rights, prevent imminent physical harm or financial loss, or to report suspected illegal activity.

Third Parties
This document addresses only the use and disclosure of information The Company collects from you. If you disclose your information to others, whether they are affiliated third party businesses, or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

Changes to this Privacy Policy
The Company has the right to amend this Privacy Policy at any time. We will post the amended terms on the Site. Any amendments will take effect immediately. As such, please review this policy frequently.

Questions
If you have any question, you can contact BioTerra Herbs at info@BioTerraHerbs.com.